Fractured Atlas

Job Opportunity: Full-Time Program Associate, Fractured Atlas

Fractured Atlas is seeking a full-time Program Associate. This position will provide administrative support for our Fiscal Sponsorship program. It is an entry-level position that involves a great deal of front-line customer service. We have nearly 50,000 artists in our membership nationwide who come to us daily for guidance, assistance and support.

The successful candidate will be incredibly personable, have a cheerful disposition, a sense of humor, possess an incredible amount of patience (particularly as it relates to explaining the same information multiple times), and be able to operate and respond in a rapid-fire environment while remaining calm and collected. Candidates with a work history that includes retail or service positions where they provided stellar service in high-pressure, high-volume environments will likely excel.

The successful candidate will be someone who thrives in Fractured Atlas’s “work hard, live well” environment. Our organizational culture embraces people who:

  • Seek out challenging problems and relish opportunities to venture into unexplored territory.
  • Are entrepreneurial and comfortable with high-risk, high-impact efforts.
  • Are agile, creative problem solvers with an unsentimental focus on concrete results.
  • Invest their time in quality work and giving others their respect and support.

MAJOR DUTIES & RESPONSIBILITIES

  • Front-line customer service for the Fiscal Sponsorship program: 
    • Educate members about fundraising in the arts,
    • Field general requests for information related to fiscal sponsorship,
    • Assist in investigating and remedying member concerns and complaints,
    • Process donations and fund release checks,
    • Review solicitation materials,
    • Contribute educational content to the newsletter and blog.
  • Assist with outreach events in the NYC area for programs and advocacy efforts and carry out special projects as they arise.
  • Assist Program Director with program development, expansion and technical enhancements.

QUALIFICATIONS

  • First-hand experience working in any artistic discipline is strongly preferred,
  • You must be comfortable on the phone, working in a fast-paced environment, and able to adapt to frequent, rapid changes,
  • The successful candidate will demonstrate the following attributes: 
    • Love of Customer Service,
    • Self-motivated,
    • Creative problem solving skills,
    • Excellent verbal and written communication skills,
    • An ability to give exceptional customer service when presented with challenging situations,
    • A strong attention to detail,
    • Well organized and able to manage responsibilities independently.
  • Proficiency with Word, Excel, and experience with web-based software required. Previous experience with sophisticated information technology systems and arts administration is a plus.
  • High school diploma or equivalent preferred.

COMPENSATION

Starting salary is $41,336. Benefits include dental and health insurance, employer-contributed 401K plan, TransitChek, tuition reimbursement, ticket allowance, vacation, sick and personal days, and a casual but hard-working, friendly and supportive office environment. (We also have a SodaStream machine and multiple ways of making coffee.)

TO APPLY

To be considered for the position, please email all of the items below in one PDF-formatted file with your name as the filename to Tim Cynova, Deputy Director at jobs@fracturedatlas.org.  Include “Program Associate” as the email’s subject line.

  1. A substantive and original cover letter including your interest in the position and Fractured Atlas, the date you are available to start, and why we can’t live without you. (Please don’t send us a “Find & Replace” cover letter. It shows, and our eyes glaze over, which is not a good thing when we’re reading your letter.)
  2. A list of (3) professional references complete with phone number, email address, and explanation of the relationship. References will not be contacted without your prior consent.
  3. A résumé no longer than (2) pages outlining your educational and professional experience.
  4. The following writing assignment, no longer than (1) page: Please share your worst customer service experience. This should be a personal experience as a customer or as a customer service provider.

Incomplete submissions — including those failing to follow directions (seriously people, we’re looking for flawless attention to detail) — will not be considered, nor will submissions sent via postal mail or fax. No calls please.

Prospective applicants are strongly encouraged to review our website at www.fracturedatlas.org prior to submitting materials for consideration.

APPLICATION DEADLINE

Deadline for submissions is Friday, September 18, 2015.

Upcoming Grant Deadlines

The Left Tilt Fund is accepting proposals for 2014 Funding.

Description: The mission of The Left Tilt Fund is to promote social change, resist oppression, and empower marginalized communities. It funds organizations that address the root causes of economic, political, and social injustice through community-based organizing, education, legal advocacy, and other innovative means.

The Left Tilt Fund supports organizations that have a 501(c)(3) tax status with grants up to $10,000. The Fund does not support conferences, governmental agencies, or animal welfare organizations. The Fund does not support homeless shelters, housing providers/developers, or soup kitchens if community organizing is not part of their mission. Individuals seeking grants must have a fiscal sponsor. The Fund is particularly interested in organizations which do not have large budgets nor access to traditional funding sources.

Geographic Focus: National

Deadline: October 6, 2014

Queens Council on the Arts is accepting applications for the NYC Department of Cultural Affairs (DCA) Greater New York Arts Development Fund.

Description: The Queens Arts Fund (QAF) offers grants to Queens-based individual artists and non-profit organizations offering distinctive arts and cultural programming that directly serves the citizens of Queens. The Queens Arts Fund is made possible in part by the New York City Department of Cultural Affairs (DCA) in partnership with the City Council. Individual artists may apply directly to MCAF without a fiscal sponsor.

Geographic Focus: Queens, NY

Deadline: October 9, 2014

New England Foundation for the Arts is accepting proposals for the National Dance Project Touring Award.

Description: NDP Touring Awards support U.S. tours of dance works by national and international artists with up to $35,000 in subsidy reserved for each project’s tour through NDP Presentation Grants. Each fall, up to ten dance works with planned U.S. tours are selected to receive Touring Awards through a competitive application process. These Touring Awards  represent up to $35,000 of reserved funding for each project’s tour, which in turn is distributed through the NDP Presentation Grant process to U.S. nonprofit organizations (a.k.a. presenters) to subsidize up to 50% of the artist’s fee (including housing, per diem, and travel) for the presentation of the NDP project. 

Applicants must be in an advanced stage of development and be ready for touring at the beginning of the NDP Touring Period, which begins June 1, 2015 and runs through November 30, 2016. 

Geographic Focus: National

Deadline: October 14, 2014

Cal Humanities is accepting applications for the California Documentary Project Grants.

Description: The California Documentary Project (CDP) is a competitive grants program that supports documentary film, radio, and new media productions that enhance our understanding of California and its cultures, peoples, and histories. Projects must use the humanities to provide context, depth, and perspective and be suitable for California and national audiences through broadcast and/or distribution. Since 2003, Cal Humanities has awarded approximately $4 million to projects that document the California experience and explore issues of significance to Californians. CDP grants support projects at the research and development, production, and public engagement stages.

CDP Research and Development grants are designed to strengthen the humanities content and approach of documentary media productions in their earliest stages. Projects must actively involve at least three humanities advisors to help frame and contextualize subject matter throughout the research and development phase. Grant awards range up to $10,000.

CDP Production grants are designed to strengthen the humanities content and approach of documentary media productions and help propel projects toward completion. Projects must be in the production stage, have a work-in-progress, and actively involve at least two humanities advisors in the production process. Grant awards range up to $50,000.

Geographic Focus: National

Deadline: October 15, 2014

Chamber Music America is accepting proposals for its Presenter Consortium for Jazz grant.

Description: Chamber Music America, the national network of ensemble music professionals, was founded in 1977 to develop, strengthen, and support the chamber music community. Presenter Consortium for Jazz provides support to consortiums of three U. S. presenters that collectively engage up to three professional U.S. jazz ensembles (consisting of 2-10 musicians each) to perform at each presenter’s venue.

Presenter Consortium for Jazz funds ensemble(s)’ concert fees, travel, housing, per diem, cartage, and the presenters’ marketing and production costs for the proposed concerts. The program will fund up to 75% of the eligible expenses above, up to a maximum of $10,000 per consortium partner/$30,000 per consortium. A $1,000 incentive per partner is available to a consortium that programs a CMA New Jazz Works grantee ensemble(s) in performance of its entire CMA-commissioned work. Each consortium partner must demonstrate earned or additional contributed income in the amount of at least 25% of its total eligible expenses. In-kind revenue cannot be used as part of the match.

Geographic Focus: National

Deadline: October 17, 2014

The Japan Foundation is accepting applications for Performing Arts Japan (PAJ) touring and collaboratrion grants.

Description: This program is designed to provide financial assistance for non-profit organizations in the US and Canada that aim to introduce Japanese performing arts to local audiences. PAJ Touring Grants help present Japanese performing arts at multiple locations in the United States and Canada, with an emphasis on locations outside major metropolitan areas. PAJ Collaboration Grants help Japanese and American/Canadian artists develop a new work, which will further an appreciation of Japanese culture when presented to American/Canadian audiences

Geographic Focus: National

Deadline: October 27, 2014